Case manager
One contact from first enquiry to recovery.
Records & privacy
Your documents are shared only with providers you choose.
Visa & travel
Invitation letters, flights, transfers and stays.
Interpreters
Language support before, during and after treatment.
Your medical travel journey
From preparing your medical records to returning home, discuss each stage with your chosen hospital or care team.
- 1
Phase 1
Plan & prepare
- Case manager in your language
- Medical records collected
- Pre-arrival video consultation
- Medical visa support
- Currency, financing & insurance
- 2
Phase 2
Arrive & settle
- Airport pickup
- Hotel near the hospital
- Dietary & faith-friendly meals
- Local transport
- 3
Phase 3
Treatment
- Accredited hospital admission
- Pre- & post-operation consultations
- Hospital stay & daily check-ins
- Optional sightseeing in recovery
- 4
Phase 4
Return & follow-up
- Fit-to-fly clearance
- Airport drop-off
- Post-departure online follow-up
- Records handed to your home doctor
Illustrative travel checklist. Availability, eligibility and fees depend on the provider and destination; they are not automatically included in a consultation or quote.
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